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Hello,

 

I have a HP deskjet 4535 printer and every time I power it on it keep asking to choose preferred language and region.

 

I've tried setting it again in the preferences but it does not help. I also tried hard reset.

 

I've heard that region reset may help and I would like to ask for your assistance.

 

Thank you in advance.

4 REPLIES 4
HP Recommended

@Deeszet, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP DeskJet 4535! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Try Performing a Firmware Update:

  • Ensure the printer firmware is up to date. You can find the latest firmware on the HP Support website.

Reset to Factory Defaults:

  • Sometimes, resetting the printer to its factory defaults can solve the issue.
  • On your printer’s control panel, navigate to Setup.
  • Select Preferences.
  • Look for an option to Restore Defaults and select it.
  • Follow the on-screen instructions to complete the reset process.

Set the Language and Region Again:

  • After resetting, the printer should prompt you to set the language and region again.
  • Make sure to carefully follow the on-screen instructions to save these settings.

Check for any Connection or Power Issues:

  • Ensure that the power cord is firmly connected and there are no intermittent power connections which could cause the settings to reset.
  • Try a different power outlet to eliminate any potential power issues.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

Thank you for your reply but it didn't solve it.

 

1. Printer says there isn't any newer firmware

2-4. Already done that - didn't help

HP Recommended

@Deeszet, Welcome to HP Support Community!  

 

We need to perform a regional reset on the printer to resolve this issue.  

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on thislink.  

 

Keep me posted.  

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!  

ZOEY7886
I am an HP Employee

HP Recommended

Zoey thank you for your message, are you sure you didn't missout anything? I do not see the instruction - only the condiotions.

 

 

 

I would be grateful for any additional information.

 

 

 

Thank you in advance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.