Hp envy 5052 making weird sounds and not printing

[themann5]

My printer is about 3-4 years old and has been working fine until today. I went to print some plans and when I turned on the printer, it makes this high pitch and somewhat faint noise. Also, when I went to print the plans, I heard the thing that ejects the ink, then it took around 20 seconds again and it stopped. It did that until I shut it off. When It starts up after being shut down, one of the motors makes this weird sound. Does anybody have any Idea?

[Jay_G24]

Hi @themann5,

I'd like to help!

Try the below suggestions-

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Also, check for jams or broken parts inside the printer- Paper Jam Error

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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