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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Hp envy 6000 wont make it past "preparing the printer" step

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08-20-2023 03:24 AM
Hey everyone so I bought this hp envy 6055 just off of fb marketplace. I'm trying to set it up at my home and I am able to find the printer on my network. When I go to setup mode, it just stays on the "Preparing the printer " step. It is also blinking E and 0 I believe on the little panel on the right side.
08-22-2023 12:15 PM
Hi @Jobagz,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Printer.
Kindly refer to the steps on this link and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee