Hp ink tank wireless 410 series- showing error in printing queue

[rdsouza08]

I am facing trouble while printing wirelessly as in the printing queue it shows error and comes to halt. i uninstalled and reinstalled plenty of times, did everything that i can find on google but still helpless. please tell me the required solution

[praveen196]

@rdsouza08 Welcome to HP Community!

I understand that Hp ink tank wireless 410 series- showing error in printing queue.

Use HP Print and Scan Doctor 

Download HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any printer connectivity issues.  

For more information, go to https://support.hp.com/in-en/topic/printscandoctor 

Delete job files and restart 

Reset your printing environment, delete print job files manually, and then restart both the computer and the printer. 

1. Turn off the printer using the power button and then unplug the printer power cord from the power outlet. 

2. In Windows, search for and open Services. 

3. In the Services window, right-click Print Spooler, and then select Stop. 

1. After the service stops, close the Services window. 

2. In Windows, search for and open C:Windows\System32\Spool\PRINTERS. 

3. Delete all files in the PRINTERS folder. 

4. Shut down your computer. 

5. Connect the printer power cord to the power outlet, and then turn on the printer. 

6. Turn on the computer, and then try to print. If the issue persists, continue to the next step. 

Set up Manual IP 

please set a manual IP address and manual DNS servers for the printer. 

The steps on how to set a manual IP address can be found here. 

For the DNS servers please use 8.8.8.8 for the Manual Preferred DNS Server and 8.8.4.4 for the Alternate DNS server. These are Google’s public DNS servers. 

Uninstall and Reinstall the printer driver 

Follow the steps below:  

   

1) In Windows, search for and open Programs and features  

2) Select your HP Printer  

3) Select Uninstall  

4) In Windows, search for and open Devices and printers  

5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’  

6) Open up the run command with the “Windows key + R” key combo.  

7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)  

😎 Click on the “Drivers” tab  

9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom  

10) Select Ok  

11) Select Apply and Ok on the Print Server Properties windows  

12) Close Devices and Printers. 

Once the uninstallation is complete, you can download and install the latest software from here. 

Keep us posted,

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