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I setup hp smart with hp laser jet m234sdwe on my iPhone. When I was trying scan with it, accidentally printer power was off. After I turned on printer, everything is normal but i button is blinking at the end. I removed and added hp smart app but it cannot find printer.

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@Hoyoung, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

The blinking "i" button on your HP LaserJet M234sdwe typically indicates an error or a required action. Since the printer lost power during scanning and now HP Smart on your iPhone cannot find it, try the following steps:

Check Printer Connectivity

  • Wi-Fi Connection: Ensure the printer is connected to the same Wi-Fi network as your iPhone.
    • On the printer, press the Wi-Fi button to check its connection status.
    • If it's not connected, reconnect using Wi-Fi Setup Mode:
      1. Reset Network Settings: Hold the Wi-Fi button and Cancel (X) button together until the power light blinks.
      2. Wait 1-2 minutes, then reconnect using the HP Smart app.

Restart Everything

  • Power cycle the printer:
    1. Turn off the printer.
    2. Unplug it for 1-2 minutes.
    3. Plug it back in and turn it on.
  • Restart your iPhone to refresh network connections.

Reinstall HP Smart and Add Printer Again

Since you removed HP Smart but it still cannot find the printer:

  1. Forget Wi-Fi on Printer:
    • Press and hold the Wireless button until the Wi-Fi light blinks.
  2. Reinstall HP Smart:
    • Delete the app, restart your iPhone, and reinstall HP Smart from the App Store.
  3. Re-add the Printer:
    • Open HP Smart and tap Add Printer.
    • If the printer is not detected, tap Set Up a New Printer and follow the instructions.

Use HP Smart on Another Device

  • If possible, try setting up the printer using HP Smart on a PC or Mac to verify if the issue is specific to your iPhone.

Reset the Printer (if needed)

If the "i" button keeps blinking:

  • Perform a Factory Reset:
    • Press and hold the Cancel (X) button and Wi-Fi button together for 10 seconds until the printer restarts.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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