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Hp Laserjet 5

Hi. I need instructions on how to connect my HP Laserjet 5 to my computer on Windows 11. I can't find any drivers for it, or instructions on how to connect it. I wish to connect it via LAN, it has an HPDirect with Ethernet output. Please help me

2 REPLIES 2
HP Recommended

 

 

              Hello Nk93,

 

Troubleshooting solutions to common printer connection problems

My computer can’t find my printer, what do I do?

 

 

This tends to happen with older printer models that aren’t quite compatible with your computer’s current operating system. In the event that your Windows computer does not recognize your printer, return to your “Devices” tab under your Windows settings. Click “Add Printers & Scanners” and let your computer search again.

If it still does not appear, an option under the “Refresh” button should appear that reads “The printer that I want isn’t listed.” Windows’ integrated troubleshooting guide will take over and search for available linked printers. Once located, Windows will provide the corresponding driver for you to download to complete the installation.

If the troubleshooter is still unable to connect your printer, turn to your printer manufacturer’s website for a better understanding of why the connection is misfiring.

 

My computer can’t install the printer software, what do I do?

Technology can be extremely fussy, and even more so when it’s brand new and you expect things to run smoothly. If your computer is not responding to your new printer connection by prompting the installation of the printer’s software, here’s an easy fix.

Sometimes it just takes a little direct plugging to fire things up. Your printer should have been packaged with a USB cable regardless of whether it is a wireless or wired printer.

Plug the cable into your printer and your computer’s USB port. The direct linking should trigger your computer to recognize the printer and start up the software needed to complete the installation.

If your computer is still unresponsive, make sure you have enabled automatic device installations. Follow these steps to confirm or update your settings.

  • Step 1: Access your control panel
    To the right of your Windows start menu, use the Cortana search system to find your control panel by simply typing “control panel.”
  • Step 2: Locate device installation settings
    In your control panel window, use the search bar at the top right-hand corner and type “change device installation settings.” A result will pop up with a printer icon next to it that allows you to modify your installation settings.
  • Step 3: Update your settings
    Upon clicking “change device installation settings” a new window will appear asking if you want Windows to download driver software and realistic icons for your devices. Click “Yes,” save changes, and you’re all set!

My printer is unable to print over a network, what do I do?

You’ve followed every step but your print job is stuck in limbo. Check to make sure that everything is plugged in, turned on, and ready for action. This to-do checklist should glue all the pieces together.

Is your printer properly connected?

This could be through USB for wired printers or through a WiFi network for wireless printers.

Is your printer connected to the correct WiFi network?

Revisit your printer’s Wireless LAN Settings to make sure it is linked to your home WiFi network. Take a look at your router to confirm your SSID and password and try re-entering your network information into your printer.

Is your printer too far away?

Although we would like our devices to function perfectly from any point in our homes or offices, the reality is that the closer to the source you are, the better your device will respond. Try your print job again at a closer proximity, or try moving your printer closer to your wireless router.

Is the proper driver still working?

It is possible that your downloaded driver has become corrupted and needs to be reinstalled. After uninstalling your computer’s current driver, visit your printer manufacturer’s website to locate and download the most updated driver.

If you said yes to all four questions and are still faced with a non-printing printer, use your printer’s User Manual to troubleshoot. They should be able to provide solutions to your problems and a number to contact tech support.

 

 

                                   

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             Best regards,

                     

                      

  

 

 

 

 

Bernard42.
HP Recommended

This is the classic answer to the question. But the problem is that my computer can see the connection, but it can't see the printer. Once again, I used a LAN cable. The printer is just not recognized by the computer. The printer is just an old '97 printer. I saw mention in the manual about some jetadmin program. Where can I download it? I can't get it from the official website

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