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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Hp laserjet M140we
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11-18-2024 10:22 AM
The HP LaserJet M140we printer's wifi orange color blinking is on and in app it says the setup is not completed and I several times did the reset completely and reinstalled again but same problem shows, the printer screen is off and the wifi exclamation orange color is always on so can not print or copy and just scan is working
11-19-2024 07:21 PM - edited 11-19-2024 07:22 PM
Hi @Kazim2,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing an issue with your HP LaserJet M140we printer is having trouble completing its Wi-Fi setup, which is why it's showing the orange blinking Wi-Fi icon and the setup remains incomplete.
Here are some steps you can try to resolve the issue:
1. Reset the Printer’s Network Settings
Since you've already tried a reset, I suggest making sure that the network settings are fully cleared before attempting the setup again.
- Factory Reset:
- Press and hold the Cancel button (X) and Wireless button on the printer until the control panel lights flash (about 10 seconds).
- This will reset the printer’s network settings.
2. Re-run the Setup Process
- Open the HP Smart app on your computer or mobile device.
- Follow the on-screen instructions to reinstall the printer and connect it to the Wi-Fi network.
- Ensure that your printer is within range of your Wi-Fi router.
3. Check Your Wi-Fi Network HP printer setup (Wi-Fi network)
- Wi-Fi Router Settings: Ensure that your router is set to a 2.4 GHz band, as some printers are not compatible with 5 GHz Wi-Fi networks.
- Network Stability: Ensure there are no issues with your Wi-Fi network. You can try restarting the router to see if it resolves the issue.
4. Use WPS (Wi-Fi Protected Setup) Find the wireless network password or PIN to connect an HP printer
Connect an HP printer using Wi-Fi Protected Setup (WPS)
If the setup still fails, try connecting using WPS:
- On the printer, press and hold the Wireless button until the Wi-Fi indicator starts blinking.
- Press the WPS button on your router within 2 minutes.
- The printer should automatically connect to the network.
5. Check for Firmware Updates Update the firmware on an HP printer
- If the printer is connected to the app, check for any available firmware updates. Sometimes, updating the firmware can resolve connectivity issues.
6. Test the Printer's Wi-Fi Connection
- If the printer’s Wi-Fi light is still blinking orange, it’s likely not connected to the network. Try printing a Network Configuration Page:
- On the printer, hold the Wireless button until it starts flashing and release it.
- This will print a page with network details, including connection status. If it shows that the printer is not connected to a network, try reconnecting it.
Refer to this document: HP LaserJet MFP M140we Printer User manual
Troubleshoot a Wi-Fi connection to an HP printer
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239 – HP Support.