Hp lazer jet pro m15w in error state

[Iton2]

Help me reset my printer

[zoey7886]

@Iton2, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding resetting your laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand that your HP LaserJet Pro M15w is in an error state, and you're looking to reset it. Before proceeding with a reset, could you please share the exact issue you're facing? Are you seeing any error messages or blinking lights on the printer?

However, to reset your HP LaserJet Pro M15w printer, follow these steps:

Factory Reset (Restores Default Settings)

1. Turn off the printer.
2. Press and hold the Wi-Fi button and the Cancel (X) button simultaneously.
3. While holding the buttons, turn on the printer by pressing the Power button.
4. Keep holding the Wi-Fi and Cancel buttons until the Wi-Fi light starts blinking.
5. Release the buttons. Your printer is now reset to factory defaults.

Reconnect Your Printer to Wi-Fi (After Reset)

• Use the HP Smart App to set up your printer again.
• Alternatively, use WPS Mode if your router supports it:
  1. Press and hold the Wi-Fi button until it blinks.
  2. Press the WPS button on your router within 2 minutes.
  3. The Wi-Fi light will stop blinking once the connection is successful.

Let me know if you need further assistance! 😊  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're having an amazing day! We wanted to follow up on the technical issue we tackled earlier. Are you all set and issue-free? 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards, 

Akhi_H