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‎06-11-2021 03:30 PM

HP Recommended
Product: IMAC mid211
Operating System: macOS 10.13 High Sierra

HI!!! I  have bought an HP desk jet ink advantage 1115 printer in office depot like 1 year ago, and i have an old IMAC with High Sierra 10.13, and i can't install it now :'(, I've tried different ways, but anything work :'(

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-11-2021 09:13 PM - edited ‎06-11-2021 09:14 PM

HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

As soon as being prompt to install and use HP Smart, close the window and click on Skip to Software Download, then follow the steps on screen to complete the installation and then try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎06-11-2021 09:13 PM - edited ‎06-11-2021 09:14 PM

HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

As soon as being prompt to install and use HP Smart, close the window and click on Skip to Software Download, then follow the steps on screen to complete the installation and then try printing.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎06-12-2021 02:40 AM

HP Recommended

Thank you!!!!!!!! I did it!!!! 🎉   with your help, now I can print,  thank you!!!!😀

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