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‎05-01-2025 02:56 PM

HP Recommended
Product: HP LaserJet Pro MFP M29w Printer

When attempting to add my printer under System Settings, I do not find a driver to do so via USB connection. The printer will work to print over wifi, but I have no wifi at home where I want to use the printer. The printer appears when connected via USB, but there is no driver, so I cannot add it. I used HP Smart to attempt to resolve the issue, but it did not work. At Apple supports suggestion I re-installed Sequoia 15.4.1 to see if that would work and it did not. It seems odd that I can not just plug in a printer with a USB connection and print, etc. I have tried to connect to three other printers: an Epson, a Canon, and another HP. However, they all exhibit the same issue. Apple is suggesting I go to a "genious bar" and see if they can help. I am 300 miles from the nearest one, but in a couple of weeks, I will be passing through Minneapolis, MN, and I will be able to seek their assistance if I have not resolved the issue by then. 

4 REPLIES 4

‎05-02-2025 03:46 AM

HP Recommended

Hi @timritt 

1. Connect your printer with USB cable:

  • ferRX_0-1746178669871.png

     

2. Then install the next software for your printer:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
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‎05-02-2025 04:24 AM

HP Recommended

I appreciate your reaching out. I downloaded the file and tried to install it, but unfortunately:

 

timritt_0-1746181280031.png

I tried installing it twice and got the same message. I would be most grateful if you had any other ideas!

 

 

1 person found this reply helpful
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‎05-02-2025 04:41 AM - edited ‎05-02-2025 04:43 AM

HP Recommended

Hi @timritt 

1. Ok, if that doesn´t work then use HP Easy Admin software:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Admin.app.zip

 

2. In the search window for Download Software enter the next model:

  • HP LaserJet M14w
  • ferRX_0-1746183328602.png

     

3. Then download "Essential Software" and start installation.

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
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‎05-05-2025 03:26 AM

HP Recommended

I tried your suggestion, which also failed, with the same message I got before☹️. I appreciate your help and efforts very much.

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