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Microsoft Windows 11

I can't instal the deskjet because of the drivers be incompatible

1 REPLY 1
HP Recommended

Hi @sujeiradeverme,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out about your HP Deskjet F380 and its compatibility with Windows 11. We’re happy to help.

Option 2: Install HP Basic Driver Package

HP offers a basic feature driver that works on Windows 11.
 

Download here:

🔗 https://support.hp.com/us-en/drivers/hp-deskjet-f300-all-in-one-printer-series/model/1129390

  1. Select your OS as Windows 11 (64-bit) — it’s the closest compatible version.
  2. Download the “HP Deskjet Full Feature Software and Drivers” package.
  3. Run the installer in compatibility mode if Windows 11 blocks it:
    • Right-click the installer > Properties > Compatibility > Check “Run this program in compatibility mode for Windows 11.”

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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