I am just setting this up, all seems well except I am getting E3

[LInda380]

I am just setting this up, all seems well except I am getting E3

[Hawks_Eye]

@LInda380,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

An E3 error on an HP Smart Tank printer usually indicates a carriage jam or a problem with the paper feed mechanism. Since you're just setting it up, the most likely causes are.

Carriage Jam

• Open the ink access door and check if the carriage (printhead assembly) is moving freely.
• Remove any packaging materials, protective tape, or paper bits that might be obstructing movement.
• Gently slide the carriage from side to side to ensure it's not stuck.

Paper Jam

• Check the input and output trays for any stuck paper.
• Remove any jammed sheets carefully to avoid tearing them.
• Look inside the printer using a flashlight if needed.

Incorrectly Installed Printhead or Ink Cartridges

• Make sure the printheads and ink tanks are installed correctly.
• Remove and reinstall them properly if needed.

Reset the Printer

• Turn off the printer, unplug it for 2-3 minutes, then plug it back in and restart.

I hope this helps.

Take care and have a good day.

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Hawks_Eye

HP Support