I am looking for the Priner Assistant Sofwtware my HP 8610 printer wants me to install

[sbonomi]

I am having issues scanning so I want to try scanning to PC from the printer. It says I need a specific software package on the PC. and to enable that activity. 

I have not seen a Printer Assistant Software Package as far as I can recall. But I would like to know where to find it and download it.  It HP Smart has replaced it, I need to know what to enable. 

[Raj_05]

Hi @sbonomi,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To scan to PC from your HP OfficeJet 8610 printer, you can use the HP Printer Assistant Software or HP Smart. It sounds like your printer may be asking for specific software that may have been bundled with the printer originally or provided via download.

Here are the steps to get the correct software:

Install HP Printer Assistant Software:

• Go to the HP Support page for OfficeJet 8610.
• Select Software & Drivers for your HP OfficeJet 8610.
• Choose your operating system, and download the latest full-featured driver package, which includes the HP Printer Assistant software.
• Install the package, and follow the on-screen instructions to set up your printer and enable scanning to PC.

Using HP Smart (if Printer Assistant isn't available):

If you prefer using HP Smart, this application can also enable scanning to your PC, as well as other printer management features.

• Download and install HP Smart from the Microsoft Store for Windows or the HP Smart App page for macOS.
• After installation, open HP Smart, add your printer (if not automatically detected), and follow the steps to enable scanning to PC.

Once either software is installed, ensure that you:

• Enable Scan to PC via the printer’s settings (either via HP Smart or Printer Assistant).
• Ensure that your printer is connected to the same Wi-Fi network as your PC for remote scanning.

I hope this helps.

Take care and have a good day.

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Raj_05

HP Support