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HP Recommended
Ddeskjet 3700
macOS 10.14 Mojave

Download keeps defaulting to my old printer, Envy series. I have tried 4 times to download the correct installation software. VERY frustrating!!

1 REPLY 1
HP Recommended

Hi,

  • Download HP Easy Start below:
    http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
  • After the software downloads, open HP Easy Start.
  • Click File, and then select Uninstall HP Software... from the menu.
    Figure : Select Uninstall HP Software...
    Select Uninstall HP Software...
  • Read any warnings that display, and then click Continue.
  • When prompted, type your administrator user name and password.
  • HP Uninstaller removes all HP printer software previously installed.
  • Click Set Up New Device, and then follow the instructions to reinstall the new printer with HP EasyStart.

Shlomi

 



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