I am trying to print tax forms and I can't locate the scaling in my printer to set to 'Custom' .

[DW206]

I have a HP ENVY 5530.  Many thanks for HELP...

[Dragon-Fur]

@DW206 

Welcome to the HP English Community --

"Custom" is a special size that is available in some models of printers.

From what I've found, the feature is perhaps more likely found in a top-tier OfficeJet Pro product.

When available, "Custom" is listed in the paper size list in either the Printer Control Panel paper size list (right after loading paper size / type OR after opening and closing the intake tray AND / OR when using the Embedded Web Server (EWS) to view / adjustTray and Paper settings.

In the Example, "Custom" is included in the Paper Sizes list for plain paper in Tray 2

EWS_9025_Preferences_Tray_and_Paper_Management_All_12

What else?

Printing PDF files can be set to "Fit" or "Shrink" the content to fit the supported paper size.

Example - Windows - Adobe Reader - Main Menu and Properties Options

PDF_Reader_Main_Menu_Border_7

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Custom Paper Size Forms

This printer does support a feature named "Custom Paper Size Form" -- Custom paper size forms are created in a supported environment (for example, Windows).

After it is created, the custom paper size is listed with the other paper sizes in the application or software you are using to print on supported paper types.

-------------------- --------------------

Custom Form

HP Document: HP Printers - Creating Custom Paper Sizes

Details

Custom Paper Size Form

Windows 10

Control Panel > icon view > Devices and Printers

Top Ribbon > Print Server Properties > Tab Forms

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Under Related Settings > Print server Properties > Tab Forms

OR

Windows 10

Control Panel > icon view > Right-Click on Printer > Printing Preferences

Tab Paper / Quality > Custom setting box

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Select Printer > Printing Preferences

Tab Paper / Quality > Custom setting box

Note

After setting / creating your Custom Form in Printing Preferences,

Save the setup and Exit Printing Preferences.

(Re)Open Printing Preferences and check the paper list for your new custom paper size form.

Example -Windows - Printing Preferences - Custom Paper Size Form

NOTES

Full Feature Software / full driver printer software installed

AND

Printer Properties > Advanced - Driver set to HP driver and not Microsoft / IPP

Custom_Paper_Size_Form_Examples_9

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Message Content References

Paper Specifications

Media Size (facet)	Letter; A4; Legal; B5
Media Sizes Custom (imperial)	3.85 x 8.5 to 5 x 14 in
Media Sizes Custom (metric)	97.79 x 215 to 127 x 355 mm
Media Types	Paper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media
Media Weight Recommended (imperial)	18 to 22 lb
Media Weight Recommended (metric)	70 to 90 g/m²
Media Weights Supported, By Paper Path (Imperial)	16 to 72 lb
Media Weights Supported, By Paper Path (metric)	Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m²

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

OR

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OR

HP ENVY 5530 e-All-in-One Printer series

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