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- HP Community
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- I am trying to reinstal F4200 driver but keep getting this m...

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02-16-2021 04:46 PM
Printer F4200 Series
Desktop: Dell Inspiron 560, Windows 10 (32 or 64 bit)
I am trying to reinstall F4200 driver but I keep getting this message "Fatal Error Code 1714. The older version of HP scan.msi cannot be removed" !
How can I delete the old version of scan.msi ?
How can I fix this error during installing the F4200 driver : "DJ_AIO_03_F4200_NonNet_Full_WW_140_404-4.exe"
Thank you so much !
02-19-2021 08:54 AM
Welcome to the HP support community.
Perform root level uninstallation to remove all the printer-related software.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install printer full feature driver
Click here to download the driver.
Update the printer firmware
Here are the steps:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee