I am trying to set up my HP printer. It is asking for password for my Office Jet Pro 9020 ??

[Mere1]

I am trying to set up my office jet 9025e series printer and it is asking for a password to connect to wifi.  My home wifi password is not working.  I don't have any other passwords.

[Rainbow23]

Hi @Mere1

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I see that you are facing wi-fi connection issues with your HP Officejet 9025e series printer.

Please follow the steps listed below to restore the printer to its network defaults and then reconnect to the wireless network.

Step 1: Restore the printer to its network defaults.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings.
A message appears stating that the network defaults will be restored.
4. Touch Yes.

Step 2: Re-connect the printer to the network.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).
2. Touch (Settings).
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
5. Follow the display instructions to complete the setup.

You may also refer to this document.

Let me know if this helps.
Take care and have a great day ahead.

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