cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
2 1 0 0
Message 1 of 5
512
Flag Post

Solved!

I am unable to sign in embedded web server. I have reset to factor settings on my printer envy 7640

HP Recommended
Envy 7640 EWS
Mac OS X 10.10 Yosemite

I intially created a password in the EWS...my mistake. I had no idea I needed an username. I reset to factory setting on printer - still locked in EWS and still don't know my username. 

4 REPLIES 4
Level 16
Level 16
29,452 29,187 2,615 9,724
Message 2 of 5
Flag Post
HP Recommended

@ebot

 

Try username admin 

 

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

0 Kudos
Author
New member
2 1 0 0
Message 3 of 5
Flag Post
HP Recommended

I have tried ADMIN and admin and leaving password blank and adding password ''BLANK". I have also used the password that was assigned to the printer. At this point, I can not "unlock" the EWS.  Please help.

 

Thanks.

0 Kudos
Level 16
Level 16
29,452 29,187 2,615 9,724
Message 4 of 5
Flag Post
HP Recommended

@ebot

 

Options...

 

 

@greenturtle

 

Can you help this member?

 

OR (if no response and / or you need more help):

 

Contact HP Support - explain the situation; ask that a Tech give you the menu instructions to reset the printer.

 

 

HP Contact Information – Sales, Technical Support, other Contacts 

 

For USA / Canada

  1. Create case online: HP Customer Support - USA / Canada - Contact
  2. Receive Case Number and Contact Information (after the completed form is submitted)

 

For UK

  1. For faster support, create case online HP Customer Support - UK - Contact
  2. Contact Phone: 0207 660 0596

 

OR

HP Tech support/ Customer Service – Some English-Speaking Countries

 

OR “everywhere else”

HP World-Wide Support

 

----------------------------------------------------------------------------------------------

Help to find Product Number:

 

Warranty Check

 

Scams and Unscrupulous Contacts – Please READ:

 

HP Limited Warranty Statement (General Information)

 

Optional Coverage Plans:

Enter your product number in the form to view available Warranty plans

 

CarePack Definitions:

 

Service Centers

 

Care Pack and Services

 

HP Collection of “how-to” videos

  • HP Video Gallery
  • Use Categories and the search window to narrow the search
  • For example, search for “Scan”

 

Moving your printer to Another Country / Region? 

  • Have your new region’s printer ink purchased and on hand, then contact HP Support

     HP Printers - Finding Ink Cartridges after Moving to Another Country/Region

 

Is your HP Product “vintage?  (Ten years of age or older)

  • Typically, HP stops supporting products after ten years.

Read the policy and find out if your HP device is on the list.

HP Customer Support - Retired Products

 

Sustainability

  • HP collects used products for resale and recycling in 73 countries and territories worldwide

HP Product return & recycling

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

Level 15
Level 15
13,053 13,006 1,318 3,363
Message 5 of 5
Flag Post
HP Recommended

@Dragon-Fur  Will try to help 🙂 

 

Hi @ebot

 

Thanks for using the HP Forums.

Have send you a private message to do a Semi Full feset, please look for it in the top right hand corner of the HP Forum page (envelope icon).

Let us know if that helps!



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation