-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- I bought an open box HP Envy 7858 from Sams Club discounted...

Create an account on the HP Community to personalize your profile and ask a question
05-27-2022 03:33 PM
I bought an open box HP Envy 7858 from Sams Club discounted section and it didn't come with setup cartridges. I just bought new cartridges but the printer said "use SETUP catridges that came with your pinter". Can someone help.
05-30-2022 06:48 AM
@Des28
Welcome to the HP Support Community.
I'd love to help.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the communities page for the private message.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
I am an HP Employee