I can't connect my printer to my Xfinity router

[John-Chuck]

I just bought a used printer HP ENVY Pro 6458 and I don't know how to connect or link it with my Xfinity internet router

[Kuroi_Kenshi]

Hi @John-Chuck,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP ENVY Pro 6458 to Xfinity Router!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Prepare Printer and Network:

• Make sure your printer is powered on and within range of your Xfinity router.
• Ensure your Xfinity router is functioning and that you have your Wi-Fi network name (SSID) and password handy.

Connect Using HP Smart App:

• Download HP Smart: Install the HP Smart app on your smartphone or tablet from the App Store or Google Play Store.
• Set Up Printer: Open the HP Smart app and sign in or create an account.
• Add Printer: On the home screen of the HP Smart app, tap the “+” to add a new printer.
• Connect to Wi-Fi: Follow the on-screen instructions to connect your printer to your Wi-Fi network. You’ll need to enter the SSID and password for your Xfinity router.

Connect Using WPS:

• Activate WPS on Router: Press the WPS button on your Xfinity router. This might vary by model, so check your router’s manual if necessary.
• Activate WPS on Printer: On your HP ENVY Pro 6458, press and hold the Wireless button and the Power button until the wireless light blinks.
• Connection Confirmation: Once connected, the wireless light on the printer should stop blinking and remain lit, indicating a successful connection.

Manual Connection via Printer Control Panel:

• Go to the printer’s control panel, press the Wireless icon or button.
• Navigate to the Wi-Fi setup settings where you can select your network’s name and enter the password manually.

Troubleshooting Tips:

• Ensure there are no substantial obstructions between the printer and the router.
• Confirm network details are entered correctly.
• Restart both the printer and router if you encounter connectivity issues.

I hope this helps.

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Best regards,