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- HP Community
- Printers
- Printer Setup, Software & Drivers
- I can't figure out why it won't let me finish setting it up ...

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07-18-2023 08:32 PM
Hi @Badbaby42069,
Welcome to the HP Support Community.
I'd like to help!
Try to repair it with the Windows App functions.
1. Go to Windows > Settings > Apps & features > HP Smart > Advanced options
2. Then click on Repair button.
->In Windows, search for and open Programs and Features.
--->Select your HP printer.
--->Select Uninstall.
--->In Windows, search for and open Devices and Printers.
--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
--->Open up the run command with the "Windows Key + R" key combo.
--->Type printui.exe /s and click OK.
--->Click on the Drivers tab.
--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.
--->Select OK.
--->Select Apply and OK on the Print Server Properties windows.
--->Close Devices and Printers.
And then reinstall the printer's full-featured drivers from the full-feature from HP website: Click here
And select the correct printer model and OS you are using.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee