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‎02-17-2025 06:45 AM

HP Recommended
Product: HP Envy 6132e All-in-One Printer
Operating System: Microsoft Windows 7 (64-bit)

I cannot connect my new HP envy 6132e printer to my windows 7Pro computer I have added a usb cable between them but it  cannot find the printer. I have loaded the universal printer driver but still will not work. I can print from my ipad and my iphone but not the computer. I have contacted HP by phone but they can only suggest adding a usb cable but once again it will not find the driver. Any help would be appreciated as I have been trying to connect for over a week.

Regards Alan 

Category:
1 REPLY 1

‎02-17-2025 08:39 AM

HP Recommended

Hi Alan,

The HP Envy 6132e model is supported on Windows 10 or later operating system versions, it is incompatible with Windows 7 as no drivers are available for the operating system.

 

You may find the printer specifications below, see the 'Minimum system requirements' section:

https://support.hp.com/au-en/product/product-specs/hp-envy-6100e-all-in-one-printer-series/model/210...

 

Shlomi



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