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- HP Community
- Printers
- Printer Setup, Software & Drivers
- I cannot download driver for HP Envy 7645

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07-09-2020 03:21 PM
I have an HP Envy 7645 Printer - I can't find my installation disk and have tried to download the driver from the HP site. I get to the second part of the install and I get an error message that says:
" Install must be a member of the Administrators group to install a driver package."
I can't get around this problem - can anyone help?
07-09-2020
03:48 PM
- last edited on
06-16-2022
07:39 AM
by
AgathaV
Do you logon your machine as Administrator ? Please try
(a) Download driver and save on your compurer
HP Customer Support - Software and Driver Downloads
(b) Right click download file and select run as administrator
(c) Follow onscreen instructions
Note All Envy 764x (x = 0 to 9) printers use same drivers and software for Envy 7640 series.
Regards.
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