I cannot find my printer using the "add printer" option on Hp smart app on MacBook Pro 1

[koko12n]

I am unable to find my printer (Hp Deskjet 2132) on the hp smart app - usb option. I followed all instructions. This is really frustrating. Can anyone help? 

[Betty0610]

@koko12n

Welcome to the HP Support Community.

HP Smart App only works with a wireless connection.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[koko12n]

I didn’t know. My printer is not wireless so how am I supposed to connect it to my laptop? 

[Betty0610]

When you connect the printer USB cable, macOS automatically installs and adds your printer to provide basic printing functionality.

1. Click the Apple icon , click System Preferences, and then click Software Update. Install any available updates, and then restart your Mac.

2. Make sure there is an open USB port available directly on your computer. If you use a USB hub or docking station, the printer might not receive enough power to operate properly.

3. Click the Apple icon , click System Preferences, and then click Printers & Scanners, Print and Scan, or Print and Fax.

4. If your printer displays in the list, select it, and then click the Minus sign to remove the printer.

5. Connect the printer USB cable to the computer.

6. If prompted to download new software, follow the instructions to install it.

7. Confirm your printer is listed under Printers.

   • If your printer is in the list, the setup is complete.

   • If your printer is not in the list, continue with these steps.

   

8. Click the Plus sign, click Add Printer or Scanner, and then select the name of your printer.

9. From the Use or Print Using drop-down menu, select AirPrint or Secure AirPrint, and then click Add.

   If AirPrint is not an available option, select the printer name, or click Select Software to choose a driver.

11. 

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[koko12n]

Hello, this did not work. Also not all laptops directly have a USB port so what 

[Betty0610]

Please see if this works: https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-2130-all-in-one-printer-series/7174550/m...

I doubt if your Laptop has no USB port, you'll be able to connect your Printer and Laptop.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[koko12n]

Hi, none of the solutions recommended works. Can I get a proper and functional solution to this?! 

[Betty0610]

If your Printer is not wireless nor does the Laptop have a USB port, it won't be possible to connect the Printer to this Laptop.

[koko12n]

Okay but I used a usb hub and used the methods mentioned but it didn’t work either. 

[Betty0610]

I recommend you to contact the HP Support Team regarding this as they can remotely access your Computer and help you with this.

Link: www.hp.com/contacthp/

Note:  Select the country accordingly to get the contact details for support.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!