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Message 1 of 2
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I cannot get my HP OfficeJet Pro 8030 Series printer to print.

HP Recommended
HP OfficeJet Pro 8030 Series printer

I go through the set up process and try to print but I continue to get the message in the print queue that the printer is offline.  I do not know what to do to fix this.  It is wireless and HP Smart keeps saying that it is Ready.

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Message 2 of 2
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HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-officejet-pro-8030-all-in-one-printer-...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.



I am an HP Employee
Although I am speaking for myself and not for HP.
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