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‎05-16-2025 01:53 PM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer
Operating System: macOS 12.0 Monterey

I'd  like to reach the HP Phone Support Team

 

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3 REPLIES 3

‎05-16-2025 01:56 PM

HP Recommended

I'd  like to reach the HP Phone Support Team

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‎05-16-2025 02:13 PM

HP Recommended

If your product is under warranty, start by creating a support case at support.hp.com

 

If your product is out of warranty you would need to subscribe to HP Smart Friend to gain telephone access to support personnel.

 

https://www.hp.com/us-en/services/consumer/smartfriend-overview.html

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-19-2025 04:49 AM

HP Recommended

@coventry-8985, Welcome to the HP Support Community! 

 

We're here to help you tackle that serial number issue! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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