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Locked

‎09-03-2024 05:05 PM

HP Recommended
Product: HP OfficeJet 8015e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I was stopped form using my printer because of a bad credit card number.Now i gave a new credit card but my printer is still locked.What do i need to do or does HP need to do something,,how long will this take?

Category:
1 REPLY 1

‎09-04-2024 02:44 PM

HP Recommended

Hi @mastiffdude,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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