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HP Deskjet GT 5820

I am in need of assistance as I have forgotten the admin password for my printer HP Deskjet GT 5820 and require help in performing a reset to regain access.

1 REPLY 1
HP Recommended

Hi @Kawaiidesune,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand you have forgotten the printer admin password and you would like to know how to reset your printer.

 

Did you make any changes to your printer?

 

As you mentioned you have forgotten the printer admin password and you would like to know how to reset your printer.

 

Try to perform a hard reset on your printer and check if it helps.

 

 Reset the printer.
1. Turn off the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.

 

If the issue still persists after trying out the steps. Try performing a semi-full reset on your printer and check if it helps.

 

since the steps to perform a semi-full reset are confidential. I will send you the steps in a private message.

 

Please watch your inbox for more information.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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