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‎10-20-2021 05:10 PM - last edited on ‎11-19-2021 06:51 AM by Retired

HP Recommended
Product: HP Print 5D Desktop 2540 series

Please  I have changed my laptop, and I can't connect my hp 2540 printer to my new laptop, because I have forgotten the network security key. Please any help

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1 REPLY 1

‎10-23-2021 07:35 AM

HP Recommended

@Success333_, Welcome to the HP Support Community! I’m here to help.

 

If you have forgotten the wireless network security key, you will have to contact your Internet service provider.

For assistance, you may refer to - Find the wireless network password or PIN to connect an HP printer

 

If you are referring to the printer EWS password, restore network settings to default settings

Press the  Wireless button and the  Cancel button from the printer control panel at the same time, and then hold them for 5  seconds.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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