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‎06-28-2024 03:53 PM - last edited on ‎08-06-2024 07:50 AM by Retired

HP Recommended
Product: HP DeskJet 3752 All-in-One Printer

I got a new router and now I can’t get my printer to connect. 

Category:
1 REPLY 1

‎06-28-2024 03:58 PM

HP Recommended

This knowledge base article on how to return your printer to initial wifi connect mode might help: https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Wi-Fi-connection-is-lost-after-router-or-netwo...

 

It is also possible that your new router is not 100% compatible with the printer. On some newer routers it might be necessary to configure the 2.4Ghz radio in the router to a unique SSID and only allow the printer to connect to that SSID.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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