-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- I have 2 HP printers and neither one will print black ink; i...

Create an account on the HP Community to personalize your profile and ask a question
11-17-2022 04:08 PM
Have 2 different Series 4100 deskjet printers and neither one will print in black, both have plenty of black and ink, and will even print the info when I press that button in black, but when I print from my computer, or copy a page on the flatbed if its black it comes out blank
11-17-2022 04:11 PM
It is possible that the reports were printing in composite black which relies on using all 3 colors to produce black. Check and make sure that your printers are not in single cartridge mode. This forces the printer to use only one cartridge in the event you remove one (all black if color cartridge remove and composite if black cartridge removed). Make sure that the tape strips on the black cartridges are removed completely so that the contacts are properly exposed.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.