I have a HP Scanjet G4010; I changed MAC and have now macOS Sonoma Version 14.7. Cannot find driver.

[Bucurescu]

I have a scanner (HP Scanjet G4010) bought in 2009, which is quite good.

I have recently changed my MAC laptop, and have now macOS Sonoma 14.7.

For this macOS I do not find a driver , so I cannot install my scanner.

Will any of the older versions of driver fit for my case?

[A_Gayathri]

Hi @Bucurescu,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you want to know HP Scanjet G4010 compatibility with Mac OS 14.7 Not to worry I will help you to get a resolution to resolve the issue.

As of now, the operating system is available for Mac OS 10.14 please check the screenshot and the OS link 

Refer to this document: HP Scanjet G4010 Photo Scanner Software and Driver

HP Scanjet G4010 Photo Scanner User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Bucurescu]

I downloaded the driver fos macOS 10.14 and started to install the HP Scanjet G4010.

But it did not work up to the end because it said there are some newer features (HP smart) which I should load, but that did not work, it gave me an error (probably it saw I had another, newer macOS). There was no way to  bypass this last step (with loading HP smart) !

[A_Gayathri]

Hi @Bucurescu ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!