I have a hp M283fdw and am trying to do a factory reset to clear a forgotten password.

[WVHS-Rich]

I have a hp M283fdw and am trying to do a factory reset to clear a forgotten password. Is a factory reset the best way to clear the password?

how do I do a factory reset without the password?

thank you?

[A_Gayathri]

Hi @WVHS-Rich ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you want to do a factory reset can indeed clear the forgotten password on your HP Color LaserJet Pro MFP M283fdw. 

Here's how you can perform a factory reset without needing the password:

Turn off the printer:

• Make sure the printer is completely powered off.

Disconnect the power cord:

• Unplug the power cord from the back of the printer and from the wall outlet.

Wait for 30 seconds:

• Allow the printer to fully power down and reset.

Reconnect the power cord:

• Plug the power cord back into the printer and the wall outlet.

Turn on the printer:

• Power on the printer by pressing the power button.

Enter the Service Menu:

• As the printer powers on, press and hold the Cancel button (marked with a red X) and the Right Arrow button simultaneously.
• Hold these buttons until the display shows the Service Menu.

Navigate to the Factory Reset option:

• Use the arrow buttons to navigate to the Service Menu.
• Select Service Menu.
• Navigate to Restore Defaults or Reset Factory Settings.

Confirm the reset:

• Follow the on-screen instructions to confirm and proceed with the reset.

Complete the reset:

• The printer will restart and restore to factory settings, clearing the forgotten password.

After completing these steps, the printer should be reset to its factory default settings, including the password.

Refer to this document:  HP Color LaserJet Pro MFP M283fdw User manual

I hope this helps. 

Take care and have a good day.

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