I have a mac computer running Sonoma 14.4.1 and now cannot use the scanner on my OfficeJet Pro 6970

[71Wahoo]

I cannot use the scanner option on my Macbook Pro operating on Sonoma 14.4.1.  It won't trigger the scanner any more.  I downloaded the smart hp app and it doesn't allow me to name the scanned document or where i want it saved on my computer.  

[Nal_NR]

Hi @71Wahoo,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Try the steps below. 

Scan from a macOS computer

• Follow the steps below to use HP Easy Scan.
• Load the document in the document feeder, or on the scanner glass according to the indicators on the printer.
• From the computer, open HP Easy Scan, which is located in the Applications folder.
• Follow the on-screen instructions to scan the document.
• When you have scanned all the pages, click File, and then click Save to save the file on your computer.

Install HP Easy Start:HP Easy Start is the new way to set up your HP printer and prepare your Mac for printing. HP Easy Start will locate and install the latest software for your printer and then guide you through printer setup.

You may also refer to this document

Hope this helps! Keep me posted for further assistance.

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