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‎05-12-2020 12:56 PM

HP Recommended
Product: Notebook 6470b
Operating System: Microsoft Windows 10 (64-bit)

When I install the laser printer from cd installation, at the last time I had the message from security alert the identity of this web site or the integrity of this connection cannot be verified. The name on the security certificate is invalid.... Also, I have another one of Script Error..Certificate_en_1.pngScriptAlert.jpg

I need to do a tutorial on how to install a printer and all the time I have these messages at the end of the installation. I already tried to solve the problem in internet options and I have not been successful. Can you help me please.
 
1 person had the same question
1 REPLY 1

‎05-20-2020 06:43 AM

HP Recommended

@TICRES, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted.

TEJ1602
I am an HP Employee

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