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‎01-15-2020 02:07 PM

HP Recommended

I have an HP ENVY 5055 All-In-One Printer and I lost the disc. I need to install the printer on a Windows XP computer that is not connected to the internet.  How can I download the driver??

7 people had the same question
3 REPLIES 3

‎01-17-2020 05:35 PM - edited ‎01-20-2020 06:28 PM

HP Recommended

@StillUsingXP,

 

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know how to download the drivers for the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can download the drivers from a computer where the internet is working and save it on a flash drive and then install it on the XP computer.

 

You can download the drivers for your printer from the below link.

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-5000-all-in-one-printer-series/14095644/mod...

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎01-21-2020 12:12 PM

HP Recommended

Thank you, but it seems i need the 32bit version.  Is that available?

 

In addition, if I can't get this printer to work with XP, what new printers out there will work with XP?

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‎01-21-2020 06:15 PM

HP Recommended

@StillUsingXP

 

You can download the 32bit driver for Windows XP from the below link.

 

https://ftp.hp.com/pub/softlib/software13/printers/EN5000/EN5000_Basicx86_44.4.2678.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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