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- HP Community
- Printers
- Printer Setup, Software & Drivers
- I have an HP ENVY 6055

Create an account on the HP Community to personalize your profile and ask a question
09-08-2024 04:36 PM
Somehow my printer got removed from my Network and I do not know how to get it
to show up? On a side note I will never buy another HP printer again. Lack of a phone
conversation with a live person is the dumbest thing ever. My printer is also supposed
to be wireless, but that has never worked either.
Thanks for any suggestions.
09-10-2024 12:34 PM
Hi @Debbie024,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with connecting your Printer to the network.
Please follow the steps below to connect your printer to the network again.
1) Uninstall the HP smart app by click on this link, Restart the computer or mobile device to clear possible error conditions.
2) Enable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so that it can be discovered during setup. Use the printer control panel to restore Wi-Fi setup mode, and then set up the printer again. Go to Restore Wi-Fi setup mode on your HP printer for more information.
3) Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.
Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee