I have an HP OfficeJet Pro 8130e series and I have a blue screen showing the power button and a code

[Kyavoich1]

I have a blue screen and it shows the power button symbol and a code of 05F4DE48

[Raj_05]

Hi @Kyavoich1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like your HP OfficeJet Pro 8130e series printer is encountering an error indicated by the blue screen with the code 05F4DE48. This error code typically indicates a hardware issue or a firmware problem. Here are a few steps you can try to troubleshoot the problem.

• Restart the Printer: Turn off the printer by unplugging it from the power source, wait for a few minutes, and then plug it back in. Power it on again and see if the error persists.
• Check for Paper Jams: Sometimes, paper jams can trigger error codes. Open the printer cover and check for any stuck paper or debris. Remove any obstructions carefully.
• Update Firmware: If possible, try to update the printer's firmware. You can usually find firmware updates on the HP website. Follow the instructions provided to install the latest firmware.
• Reset the Printer: Perform a factory reset on the printer. This will revert all settings to their default values. The method for resetting varies depending on the printer model, so refer to the user manual for instructions.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support