I have an HP Photosmart 7525 printer. Missing or Failed Printhead error

[RosieMc353]

Hi, I have a HP Photosmart 7525 wireless printer.  Its a few years old but has had very little use. It's my personal use home printer and I only print a page or two now and then.  Today I needed to print something and am getting an error message that says "Missing or failed printhead".  I pulled out the ink cartridges and then what I think is the printhead (the part that holds the cartridges) and wiped off the ink from it, but after putting it back in the printer and turning the printer off and back on, I still get the same error.  Any ideas or info on how to possibly fix the problem would be really appreciated.  I'm not the best at troubleshooting or fixing any computer related equipment, but I hate to throw away a relatively expensive printer and have to buy a new one. when I've used it so little.  I thought HP was a safe bet for a printer that would last well. Thanks!

[asmita6658]

Hi @RosieMc353

Welcome to the HP Support Community. I'd be happy to help you with the Printhead error.

Please try these steps - HP Printers - Error Indicates Faulty Printhead

If the issue still persists, I'd suggest you Contact HP in your region regarding this. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Have a great day! 

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