I have forgotten my control panel password and need to reset my printer

[FrankieA7]

I need to factory reset my HP printer to fix the internet connection and I have forgotten the password for my control panel. I have an OfficeJet Pro 9110b series. 

[Hawks_Eye]

Hi @FrankieA7 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

I understand how frustrating this must be—especially when you need to reset your HP OfficeJet Pro 9110b but can't access the control panel. Fortunately, you can perform a factory reset to restore default settings and remove the password.

Steps to Factory Reset HP OfficeJet Pro 9110b

 

1. Reset via Printer Control Panel

• Turn on the printer.
• Press the Setup button (gear icon) on the control panel.
• Navigate to Printer Maintenance or Tools.
• Select Restore Factory Defaults.
• Confirm the reset when prompted.

2. Hard Reset Using Button Combination

• Turn off the printer and unplug it from the power source.
• Press and hold the Power button and Cancel button simultaneously.
• While holding both buttons, plug the power cord back in.
• Continue holding the buttons until the printer turns on and displays the reset menu.
• Select Reset or Semi-Full Reset from the menu.

3. Reset via Embedded Web Server (EWS)

• If you can access the printer’s IP address, open a web browser and enter the IP.
• Navigate to Settings > Restore Defaults.
• Select Factory Reset and confirm.

 

Let me know if you need further clarification! Hopefully, this gets your HP OfficeJet Pro 9110b back to working properly. 😊

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye