I have having Bluetooth issue , It's icon has been missing for 1 year, and my driver name is Ralink

[SuperUser1]

So, my problem is that my bluetooth is no longer working, it's not showing up under the settings when I want to add/detect a device. In device manager, "Bluetooth Device" only shows up after I set device manager to "show hidden devices"  and once I do that the only thing under the Bluetooth Device is "Ralink Bluetooth PCIe Adapter" which has a yellow exclamation point sign in the logo.

     When I go to properties, the "Device status" shows this message:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
then I go into Events then  It says this is not started -

Device PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&2e6ad01f&0&01E2 had a problem starting.

Driver Name: oem20.inf
Class Guid: {d2de069d-7286-420b-baf8-225d700ce748}
Service: rtbth
Lower Filters:
Upper Filters:
Problem: 0x27
Problem Status: 0xC0000603


My System Model HP Pavilion TS 14 Notebook PC.
Please help me. Please. I can't connect my bluetooth It's been 1 year.......

[BeemerBiker · Accepted solution]

You have the RT3290 chipset

According to Microsoft there is no windows 11 driver

@Paul_Tikkanen has a driver that might work on windows 10

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Ralink-RT3290-802-11bgn-Wi-Fi-Adapter...

You might consider buying an inexpensive USB to Bluetooth receiver.

[Paul_Tikkanen]

@SuperUser1 

There's no fix for the Ralink Bluetooth on W10/W11.

The driver you were given is for the Wi-Fi.

This is the W10 Bluetooth driver which will not work anymore.

MediaTek (Ralink) Bluetooth Software Driver

11.0.761.0    Jun 18, 2015

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

If you let me know the full model number or product number of your notebook and how many antenna wires are connected to the Ralink Wi-Fi card (you will have to open the access panel on the bottom of the PC), you may be able to upgrade the Wi-Fi adapter to a dual band card with Bluetooth that will work on W10/W11.

Otherwise, as BeemerBiker suggested, you will have to use a USB BT adapter.

[SuperUser1]

Thankyou, I would prefer to use a USB BT. Thankyou again for your valuable time.

[Paul_Tikkanen]

You're very welcome.