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- HP Community
- Printers
- Printer Setup, Software & Drivers
- I have windows 7 in my pc and I downloaded drivers of hp sma...

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09-22-2023 09:44 AM
PLZ HELP I HAVE WINDOWS 7 IN MY PC AND I DOWNLOADED DRIVERS OF HP SMART TANK 589 PRINTER BUT ONLY SCANNER FUNCTION WORKS AND PRINTER DOESN'T PRINT FROM PC.
IS THAT AN ISSUE WITH MY WINDOWS? SUGGEST ME SOLUTION WITH DETAILED EXPLANATION PLZ
09-22-2023 01:36 PM
Welcome to the HP Community --
The HP Smart app (Windows) is not supported in Windows 7.
If you have not done so, install the Full Feature Software / full driver printer software.
Video - Install Software
HP Smart Tank 500|651|655 printer: Download & Install Software & connect using Auto Wireless Connect
Reference
Software and drivers for HP Smart Tank 589 All-in-One Printer
Operating System / version set to Windows / Windows 7 (64-bit)
Details Page - Example - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<
During the installation, if / when the option is offered,
Select to install the full software and drivers.
Sample
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The installation of the full driver adds at least two shortcuts to the Desktop:
Printer Assistant
HP Scan
>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable
Example - HP Full Feature Software - Installed in Programs and Features
Programs_and_Features_Printer_Desktop_Icons_11
After you have installed the Full Feature Software / full driver printer software,
Optional >> Add / Install the HP Universal Scan Software
HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
HP Universal Scan Software - Model and Operating System version Dependent >> HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software. HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note: When supported, HPUS can be installed as standalone or installed after the full feature printer software.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP Smart Tank 589 All-in-One Printer
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