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HP Recommended
macOS 10.15 Catalina

I just purchased a new Color Laserjet MFP M283fdw printer from HP. I am unable to use my iphone or Mac Book Pro OS 10.15.7 to connect to this printer. The printer appears to be on my home wifi. I can print to it via its dynamically assigned ip address but can not get airprint to work or see it as a printer in my system preferences to add printer.

Have to say the HP site for me and the information or lack there of has resulted over 8 hours of trying to get this to work with my MacBookPro or our iphones. Extremely frustrated.

 

3 REPLIES 3
HP Recommended

Hi @SanAnn1

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Please follow the document here and see how it goes. 

 

You may also check this document here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @SanAnn1,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @SanAnn1,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.

Nal_NR-Moderator
I am an HP Employee

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