• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-25-2024 09:18 PM

HP Recommended
Product: Samsung MultiXpress SL-X7600GX

I'm looking for the firmware file to restore new hard drive for Samsung MultiXpress SL-X7600GX.  I have the drive.  I know how to install the file.  I just don't know where to get the file.  Does anybody out there have the restore file?

Category:
2 REPLIES 2

‎09-27-2024 08:24 AM

HP Recommended

Hi @austindl,

 

Welcome to the HP support community.

 

Please help us with your unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No

‎09-27-2024 11:38 AM

HP Recommended

Thanks Alden4,

 

I have a Samsung MultiXpress SL-X7600GX with a bad drive.  I have the replacement drive.  I know how to install the restoration firmware.  I am just having trouble finding that firmware.

 

The product number is SS043B

The serial number is 082TB1EG90001SH

 

Any help getting that firmware would be greatly appreciated.

Thank you

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.