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04-07-2025 01:05 PM
@Mo6985, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Sign Up Issues with HP Plus!
We're thrilled to have the opportunity to assist you and provide a solution.
If you are experiencing errors while trying to sign up for HP Plus, here are some troubleshooting steps that might help resolve the issue:
Check Internet Connection: Ensure that your internet connection is stable and working properly. A weak connection might cause errors during the sign-up process.
Clear Browser Cache: Sometimes, clearing the browser cache can resolve unexpected issues. Try clearing the cache and cookies from your browser and attempt the sign-up again.
Try a Different Browser: If the problem persists, try using a different browser. Sometimes, specific browser settings or extensions can interfere with the sign-up process.
Update Browser: Make sure your browser is up to date. An outdated browser might not support certain functionalities required for signing up.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee