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- I moved from Germany to the us. I need to change my printers...

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05-31-2025 10:52 AM
I moved from Germany to the us. I need to change my printers software to use us ink.
What do I have to change at my printer to do that. I already bought us ink. It does not work with my European printer.
06-02-2025 04:47 AM
@Mic12341, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on thislink.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ZOEY7886
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