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‎12-19-2023 12:19 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Changed to x64 and now printer driver is missing. Where can I download one?

Category:
3 REPLIES 3

‎12-19-2023 12:30 PM

HP Recommended

Software is here along with installation instructions

https://support.hp.com/us-en/drivers/swdetails/hp-photosmart-7700-printer-series/model/305376/swItem...

 

Unless I am mistaken, the  Photosmart 7760 is USB only and should be recognized by windows 10 as soon as it is connected to USB.

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‎12-19-2023 01:15 PM

HP Recommended

Already tried that. It does not detect the 7760.

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‎12-19-2023 01:34 PM - edited ‎12-19-2023 01:37 PM

HP Recommended

Remove the USB cable from your windows system

 

Uninstall the HP software. If necessary, use the free REVO uninstaller and be sure to use advanced mode, the scan  function, and delete any residuals.   Reboot windows, turn on the printer, and plug the printer cable into a USB2 port.

 

You should hear a beep and possibly see a message show up.

If nothing then ---

Bring up the windows device manager and look for any errors (Yellow ! bang)

Any errors in the USB?

Unknown devices?

 

Your upgrade to x64 may be missing required drivers.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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