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‎07-11-2018 03:34 PM

HP Recommended
Product: HP officejet 6100 e
Operating System: Mac OS X 10.10 Yosemite

I changed the password for my router. (it was too long.) My HP officejet 6100 e no longer connects to my computer or any other computer in the house.

 

I went to HP and tried everything and nothing worked so I decided to start from scratch.  I uninstalled the printer and then tried to reinstall it using my installation disk.  My computer said that it did not support that software.  So -- I now have no printer. I tried to use HP easy start software; it can’t find the printer.

 

HELP!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2018 01:03 PM

HP Recommended

Hi,

Temporary connect the printer to your Mac with a USB.

 

From System Preferences select Printers & Scanners.

Double click the printer and select Printer Option, then select the Utility tab and press on Open Utility.

 

Click on Convert ot Wireless and follow the steps on screen.

 

Please let me know of any problem,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-12-2018 01:03 PM

HP Recommended

Hi,

Temporary connect the printer to your Mac with a USB.

 

From System Preferences select Printers & Scanners.

Double click the printer and select Printer Option, then select the Utility tab and press on Open Utility.

 

Click on Convert ot Wireless and follow the steps on screen.

 

Please let me know of any problem,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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