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‎11-15-2023 11:11 AM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Microsoft Windows 11

I have not been able to get my Windows 11 computer to print to my HP Officejet Pro 8600. I can't locate a driver that works. What do I need to get Windows 11 and Officejet Pro 8600 to work. Would very much appreciate your help. 

 

 

Category:
2 people had the same question
1 REPLY 1

‎11-15-2023 01:43 PM

HP Recommended

Hello
Welcome to the HP Support Community!

Here's what you need to do:

  1. Uninstall HP printer software, and then remove the printer from your Devices list. 
  2. Restart the PC
  3. Close all programs
  4. download only this complete package: HP Officejet Pro 8600 Plus/Premium e-All-in-One Printer series - N911a-n Full Feature Software and D... 

    Fixes:

    Repackaged without Optical Character Recognition (OCR) Functionality

  5. Close all programs
  6. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE,
    File name: Full_Webpack-1312_1-OJ8600_Full_Webpack.exe
    (81.2 MB)
  7. The installation was completed successfully, now you must ...
  8. Restart the System again
  9. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
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