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Hello 

 

I’ve seen someone ask for the same problem.

I need my MAC adress for my printer, because I’m on a wireless wifi.

I’ve put the button wifi and i one the same time but, the printer only print a WPS pin.

And I’ve try to print every information like put the button i and paper in the same time etc….

But it’s impossible to found it

 

I NEED HELP PLEASE 

1 REPLY 1
HP Recommended

Hi @Sami2301,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To find the MAC address of your HP DeskJet 2810e printer, follow these steps.

 

Print a Network Configuration Page

  • Press and hold the Wi-Fi button and the Information button (i) on your printer at the same time.
  • This should print a Network Configuration Page or Wireless Network Test Results.

Check the MAC Address on the Printout

  • Look for a section called "Wi-Fi Direct Information", "Network Information", or similar.
  • The MAC address should be listed as "Wireless MAC Address" or simply "MAC Address". It typically looks like this: XX:XX:XX:XX:XX:XX.

Alternate Method: Use the HP Smart App

  • If the printer is already connected to Wi-Fi:
    1. Open the HP Smart app on your Mac or smartphone.
    2. Select your printer.
    3. Navigate to Settings > Printer Information or Network Information.
    4. The MAC address will be displayed there.

Access Printer Embedded Web Server (EWS)

If the printer is connected to your network:

  • Find the printer's IP address (available on the printed configuration page or via the HP Smart app).
  • Enter the IP address into a web browser to access the printer's Embedded Web Server (EWS).
  • Check under the Network or Wi-Fi settings section for the MAC address.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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